SEMARANG, Mediajateng.net – Masyarakat Jawa Tengah bakal menikmati kemudahan menyampaikan aspirasinya. Baru-baru ini Tim Twitter Indonesia memilih Jateng sebagai pilot project Twitter Kelola Melantas Masyarakat (Kemala).

Hanya dengan membubuhkan tagar #kemalajateng dalam tweet, semua aduan akan direspons SKPD yang bersangkutan, atau Gubernur Jateng, Ganjar Pranowo langsung untuk nantinya dianalisa dan konfirmasi.

Terhitung ada 58 akun milik SKPD, gubernur, wakil gubernur, dan sekda yang terlibat dalam program tersebut. “Akan ada rekapan prosentase, apa yang paling banyak dikeluhkan warga. Ini juga mengukur seberapa cepat pemerintah memberikan respon terhadap keluhan,” ucap Country Business Head Twitter Indonesia, Roy Simangunsong ketika melaunching Kemala Jateng di Gumaya Tower Hotel Semarang, Rabu (28/9) malam.

Selama ini Ganjar Pranowo sudah membuka diri untuk menampung semua keluahan warga yang diungkapkan lewat Twitter. Bahkan jika di-mention ke @ganjarpranowo, Ganjar bersedia menjawab sendiri. Jika diperlukan, dia mencolek SKPD atau kepala daerah terkait untuk memberikan jawaban atas keluhan yang disampaikan. “Justru dari peran aktif Pak Ganjar itulah kami memilih Jateng sebagai pilot project. Memang banyak kepala daerah lain yang juga aktif di Twitter. Tapi kami suka gayanya Pak Ganjar. Lugas, cepat, dan efektif,” ucap Partnership Manager Twitter Indonesia, Teguh Wicaksono.

Meski sudah ada Kemala Jateng, dia tetap mengimbau masyarakat untuk tetap memberikan mention @ganjarpranowo.

Dari datanya, ada 10 juta pengguna yang melihat profil Twitter Ganjar Pranowo setiap bulan. Dalam satu bulan terakhir, ada 22 ribu orang me-mention @ganjarpranowo. Dari mention tersebut, muncul lima kata kunci yang paling banyak dikicaukan. Yakni ‘Jateng’, ‘desa’, ‘jalan’, dan ‘CC’. “Secara umum, ada 471 ribu orang Jateng yang berkicau lewat Twitter. Terbanyak Semarang, disusul Surakarta dan Kudus,” imbuhnya.

Dia menegaskan, Jateng merupakan provinsi pertama se-Asia Tenggara yang menggunakan program Kemala Twitter. Sebelumnya, India sudah mengimplementasikannya dan saat ini terus dikembangkan. Meski di Jateng sudah diluncurkan, tapi Kemala Jateng belum bisa digunakan. “Mungkin dua minggu lagi,” tegasnya. (MJ-058)

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